Emily chose an apprenticeship over going to university, and has now secured a full-time position with her employer…

Emily, completed a Level 2 Customer Services apprenticeship with Rippon Homes, after finding the vacancy online. Since completing her apprenticeship, she now works full-time as a receptionist for the company.

“I’d completed my A-Levels at school and then went to Vision West Nottinghamshire College to do an art diploma. After this I began applying for jobs. I knew that university wasn’t for me and it was while I was job-hunting I saw the apprenticeship being advertised by Vision Apprentices.

“I decided my best route was to secure the qualifications I needed and progress in a job by combining work and training. It’s been the best decision. Even though I was put pretty much in at the deep end on the reception desk, I learnt quickly and got to know so much about the business.

“My job is really varied; I get involved in everything from answering the telephone, putting posters together, maintaining databases, writing letters to customers, and I recently spent time in the sales team too.”

Emily’s employer, Debbie Cartwright, wages controller for Ripon has seen plenty of change in Emily over the last 12 months. She said:

“Emily has matured and developed in her outlook and her skills. Working on reception, she’s learnt so many different aspects of the business – enabling her to see where her strengths lie for the future. She’s a versatile individual and does well in each task she applies herself to.

“It’s a big transition coming from school or college into the world of work, and I believe it’s the job of a business to nurture and train an apprentice. We empathise with apprentices, knowing they don’t have much experience – so it’s our job to provide the skills and motivation.

“Apprentices aren’t about employing cheap labour; they’re about investing in new talent and creating opportunities for the individual and the business. We’ve found the fresh insights and new ways of working our apprentices bring to be so refreshing, and Emily is no exception.

“We’re delighted to have now taken her on permanently and as much as she’s learnt while training on her programme, she’s taught us a lot too.”

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Vision Apprentices offers hospitality apprenticeships with employers across the UK.

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