Apprentice Order Processor, Mansfield

Location: Mansfield
Employer: Pellacraft
Weekly pay: £148
Closing date: 11 January 2019
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Short description

A fantastic opportunity to join a dynamic business where you will be allowed to grow and learn within the business. If you are looking to begin your career in administration, this could be the ideal position for you.

Full description

Pellacraft was established in 1981 by Stephen and Rosemary Pella, the parents of the current directors Sam and Nicola. Today it is an award winning supplier of promotional items and corporate gifts. The business has come a long way since the early days when they began by printing names onto Parker Pens in their own home and sold them to the mining industry.

To support and manage the ordering process with exceptional organisation and attention to detail on behalf of the company, ensuring that client's expectations are exceeded and that they wish to continue their relationship with Pellacraft.

  • Filing important emails and documents to the company's CRM system
  • Sorting the incoming post daily - including handling important documents and distributing the items and documents to the correct people
  • Stocking up the brochure and self-promotional item cupboard
  • Tracking and looking after the orders which we despatch - contacting couriers for further information and always updating the account managers on the status of the deliveries so the customer is kept up to date
  • Taking payments - using the company card machine or online payment system and letting the customer know the payment is successful
  • Sending out samples to customers and setting actions on the system for the account manager to follow up
  • Inputting the daily sample packs orders to the system so the stock levels sit correctly
  • Updating the sales team weekly on the partly and required orders that are on the system
  • Helping to process and keep track of the orders on the system
  • Clearing pots into the dishwasher following customer visits

Applicants will be required to attend an Assessment Centre with Vision Apprentices as part of the screening process.

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