Customer Liaison Assistant

Location: Castleford
Employer: Driven-For You Ltd
Weekly pay: £150
Closing date: 28 March 2019
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Short description

Are you looking for a role that is a little bit different to the day to day administration positions? This role is varied and fast paced and could be just what you are looking for!

Full description

Driven - For You Limited is a business that puts its customers first, taking extra care to ensure they provide the highest levels of service possible, and that is not easy when you take into consideration what they do!

Driven - For You Limited move vehicles all around the country ensuring that they arrive at their destination on time and in perfect condition. The Customer Liaison Assistant will be an integral team member in a busy environment. A steep learning curve will see you gaining an understanding of every aspect of the Brands operations and administrative procedures.

This is an opportunity to join a growing, customer focussed business with the prospect of developing into a managerial role.

You will be assigned a mentor within the workplace who will support and train you to develop your competencies within the following tasks;

  • Input of vehicle collection and delivery details onto our bespoke computer system
  • Calculate the mileage, price and responding to the customers' vehicle movement requests
  • Dealing with our team of vehicle delivery drivers
  • Be able to juggle multiple tasks and prioritise correctly
  • Provide administrative support across all the brands activities and functions
  • To get involved in all aspects of our activities
  • Liaise with customers as well as drivers
  • Manage and exceed customer expectations
  • Promote and adhere to Driven - For You Ltd's customer service charter
  • Develop and adapt the role to suit Driven - For You's brand development
  • Compile reports both internally and for external requirements
  • Assist in the handling of complaints
  • Adhere to company procedures

Applicants will be required to attend an Assessment Centre with Vision Apprentices as part of the screening process.

The employer reserves the right to close this vacancy early should a suitable candidate be identified prior to the published closing date.

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