Apprentice Customer Services Executive

Location: Newark
Employer: UKWSL
Weekly pay: £146.25
Closing date: 30 August 2019
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Short description

An opportunity to become a ‘different type of team member' by applying for this apprenticeship with UKWSL based in Newark, working towards a nationally recognised apprenticeship programme.

Full description

Our determination and our Vision is to be the Number 1 Waste Management Broker in the UK. We will deliver this through setting ourselves apart from our competitors and being the waste management company of choice.

Our people are the key to our success, you drive our success by making a difference, innovating and putting our customers at the heart of everything we do.

You might say we are a different type of corporate and we are looking for a different type of team member.

Build and maintain strong relationships with our network of partners across the UK through effective communication skills both written and verbal.

Effectively deal with customer queries through thorough investigation and effective questioning, accurately recording the process using the Hub and providing an outstanding customer services experience.

Deliver outstanding Customer Services both internally and externally through having a proactive attitude and taking ownership for everything that you work on.

Manage your own daily workload with the support of regular one to ones with your direct manager. As a key member of the Customer Services Team you will be required to deliver against your personal targets and therefore contribute to the overall success of the team.

Maintain customer records and service details using our bespoke system The Hub so information is accurate and up to date and can be used effectively throughout the business.

You will gain and expand your knowledge of your client's industry and that of the waste industry. You will make a difference to your customer by using this knowledge to offer bespoke solutions to your client base in line with the client's needs and strategic plan without compromising legislation, service provision and margin.

Applicants will be required to attend an Assessment Centre with Vision Apprentices as part of the screening process.

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