Customer Service Apprentice

Location: Mansfield Woodhouse
Employer: Car Charged UK
Weekly pay: £185
Closing date: 31 July 2020
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Short description

We are looking to recruit a Customer Service Apprentice to join our growing business and Helpdesk. The successful applicant will gain knowledge within all aspects of the Department, ranging from front desk experience, and order processing, as part of our team providing an excellent response to customers and handling queries at first point of contact. You will also study for a nationally recognised qualification in Customer Service and gain valuable working experience.

Full description

Car charged UK is an Electric Vehicle charge point (EVCP) Consultancy and a specialist service provider or EV charging points for commercial businesses, destination places and large workplaces across the UK.

Key Duties

  • Learning to apply a range of skills in order to provide an excellent service to customers including answering incoming calls, responding to emails, greeting customers face to face.
  • Assisting with some basic administrative and post room duties.
  • Learning to work effectively as part of a team as well as on own initiative, developing excellent communication skills.
  • Learning to deal with all queries in an effective and efficient way.
  • Learning how to accurately maintain records, both manual and computerised.
  • Meeting agreed targets and helping to support the delivery of Car Charged UK Ltd vision.
  • Effectively using IT as appropriate.
  • Gaining a good understanding of the procedures and policies of the business.

Applicants will be required to attend an Assessment Centre with Vision Apprentices as part of the screening process.

The employer reserves the right to close this vacancy early should a suitable candidate be identified prior to the published closing date

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