Apprentice I.T Support Assistant

Location: Huthwaite
Employer: Profine UK Extrusions Ltd
Weekly pay: £200
Closing date: 31 October 2020
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Short description

We are looking to welcome a variety of apprentices to join the Profine UK team and to experience what it is like to work for a proud global brand. Looking to welcome a new member of the I.T team to help support the smooth running of our technical equipment on a day to day basis.

Full description

Profine GmBH is a world-wide leading manufacturer of PVC profiles for windows as well as a notable supplier of shutter solutions and PVC sheets.

Its extensive operational network - from Spain and Russia to China - allows Profine GmBH to provide excellent support to its customers and partners in their own countries.

Profine GmBH is a forward thinking leader in the development of PVC-U windows and leverages its leading position for the success of its customers in the marketplace.

A German based manufacturing company with a large UK presence as well a presence in 18 other countries.

  • Offering 1st line support to customers
  • Using the ticketing system to manage incoming issues
  • Providing comprehensive technical support
  • Proactively updating customers with call status and resolution progress
  • Escalating potential service issues as and when necessary
  • Going out and dealing with problems on site
  • Providing a friendly and helpful first point of contact for clients
  • Hardware and software installations

This is a fantastic opportunity for an individual who has a real passion for IT and technology. The ideal candidate will spend time developing and improving their own technical skills - this might be building your own computer or researching new technologies online. You will work alongside and be mentored by experts within the company.

Applicants will be required to attend an Assessment Centre with Vision Apprentices as part of the screening process.

The employer reserves the right to close this vacancy early should a suitable candidate be identified prior to the published closing date

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