Apprentice Freight Customer Service Representative

Location: Stanton Hill
Employer: Mitchells of Mansfield
Weekly pay: £172
Closing date: 30 April 2021
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Short description

Join this busy customer services team to help deliver an outstanding level of service to the customers of this successful freight company.

Full description

Mitchell's of Mansfield was founded in 1968 by Robert Mitchell. The company has grown rapidly over the years, joining Palletways as a founder member in 1995 under the guiding hand of Andrew Mitchell.

Mitchell's of Mansfield offer a high level of service, whilst staying close to the direct needs of their clients. The objective is always to instil complete confidence by delivering a professional service.

  • Answering the telephone, dealing with general enquiries or transferring as necessary
  • Taking and ensuring delivery of telephone messages when required
  • Logging information on the network software (full training will be obtained)
  • Dealing with queries from external clients and internal colleagues
  • Understand the customer needs and ensure the best level of service at all times
  • Learn to understand the new Brexit and customs rules to aid the successful shipping of pallets across the water
  • Keep accurate records of customer interactions

Applicants will be required to attend an Assessment Centre with Vision Apprentices as part of the screening process.

The employer reserves the right to close this vacancy early should a suitable candidate be identified prior to the published closing date

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