Apprentice Administrator

Location: Ravenshead
Employer: Ravenshead Swimming School
Weekly pay: £161.25
Closing date: 30 April 2021
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Short description

We have an exciting opportunity for someone looking to start their career in administration in Leisure. You will support the Managing Director to deliver an excellent customer service from start to finish, based at our busy Swim School in Ravenshead, and overseeing all our other pools and franchisee's, where not one day is the same.

Full description

Ravenshead Swimming School is part of the EMSA Empire - The East Midlands Swimming Academy was established in 1998, by Sally Parkin. Sally has been involved in swimming from a very young age, and has competed at both regional and national levels for swimming and lifesaving.

EMSA offers swimming lessons in Derby, Castle Donington, Ripley Nottingham, Eastwood, Ravenshead, Alfreton, West Bridgford, and Chesterfield for adult and child swimming lessons. Learn to swim in one of our private swimming pools.

This is a really varied role where form the day you start, no two days are likely to be the same. You will be directly supporting and working alongside the managing director.

These are just some of the duties but there really is an opportunity to get involved in so much more.

  • Answering the telephone, dealing with general enquiries
  • Dealing with and responding to inbound emails and website enquiries
  • Booking in new swimmers
  • Updating the swim team with details of new swimmers
  • Provide session updates by telephone, email and text
  • Taking payments and issuing appropriate receipts
  • Updating swimmers details
  • Handling confidential information including personal and bank details
  • Updating social media
  • Using Google Analytics to provide reports on social media activity
  • Take orders for our merchandise
  • Pick and print merchandising orders

Other duties will include:

Learning how to run the onsite swimming pool, include pool testing, cleaning the poolside before and after sessions and welcoming swimmers to their sessions

In return for your attention to detail, commitment, flexibility and ideas for improvement you can expect; Free swimming (if you like to swim), Free uniform, Free DBS (criminal record check) and a Free work phone

Applicants will be required to attend an Assessment Centre with Vision Apprentices as part of the screening process.

The employer reserves the right to close this vacancy early should a suitable candidate be identified prior to the published closing date

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